Last Updated On: 07 April 2022
Delivery usually takes six (6) to eight (8) working days after acceptance of an order. Delivery times are influenced by product availability, geographic location of customers, customers shipping destination and the courier partner's time-to-deliver the products to the customers location. Whilst St. Botanica will aim at delivering the products to You at the earliest, the delivery may be delayed in case of force majeure events, festivals, or under circumstances which may be beyond the control of St. Botanica. In such a situation, St. Botanica will deliver the products to You at the earliest possible time.
FAQ’s
What is the range of locations to which St. Botanica ships their products?
St. Botanica ships its products throughout India.
Are there any shipping charges applicable on my order?
A shipping charge of Indian Rupees Ninety Nine only (INR 99/-) is applicable on all orders below Indian Rupees One Hundred Ninety-Nine only (INR 199/-) (payable). Please note, the shipping charges are subject to change without prior notice.
My order has been shipped. Now how can I track it?
a) Once Your order has been dispatched, You will receive an email with the details of the tracking number and the courier company that is processing Your order.
b) You can track the status of Your package twenty-four (24) hours after Your order is dispatched from Our warehouse.
What to do if my order shows delivered, but I haven’t received it?
You need to report non-delivery of the order, within forty-eight (48) hours of receiving the delivery notification by emailing St. Botanica at hello@stbotanica.com or contacting St. Botanica on the number provided herein-below. After forty-eight (48) hours St. Botanica claims no liability.
How can I find out more information about my order?
You can email St. Botanica at hello@stbotanica.com or call us on 022 48914525
*Please note: The above terms of shipping and delivery are applicable to the purchases made through the Site (as defined in the Terms of Use), and operated by St. Botanica Beauty Private Limited
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