Before Sales Questions or Free Consultation
After Sales Questions
Want to know your Order Update / Please read Estimated Shipping Time
Make a Complaint or get a Refund .
StBotanica ‘s Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, locations, and answers to your most commonly asked questions. In most cases, the answers to your questions can be located in our FAQ Help Section or Online Q & A . You can also contact a Customer Service Representative or Cosmetics Advisor via e-mai.
General / Product Questions / Consultation
- Please read some commonly asked Questions and Answers and FAQ’s before writing to us.
We have covered almost all possible questions in our database.
- If you still have any queries, please submit in our New Online Discussion Forum
Tracking or Order Related Query / Refunds
- To enquire about your tracking update / report order problem / refunds
- Also Read – How long does the shipping generally take?
In case you wish to return any product, you can return within 60 days. Please note – We do not accept Returns of Opened Bottles and Do not Refund back Shipping Charges. In case you receive and Damaged products, please send us a screenshot and we will send a Free Replacement.
Wholesale / Distributorship
We are looking for Distributors and Wholesalers for USA, UK, Australia, Canada, Singapore, Middle East and European Countries.
Distributors or resellers please visit here
Dropshippers or Resellers
Please read dropshipping