Shipping and Delivery Policy

Delivery usually takes 4 to 6 working days after acceptance of an order. Delivery times are influenced by product availability, geographic location of customers, customers shipping destination and the courier partner's time-to-deliver in customers location.

What is the range of locations to which St.Botanica ships their products?

St. Botanica ships throughout India!

Are there any shipping charges applicable on my order?

Shipping charge of INR 99 is applicable on all orders below INR 199/- (Payable).

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.

What to do if my order shows delivered, but I haven’t received it?

You need to report Non-Delivery of the order, within 48 hours of receiving the delivery notification by emailing us at or contacting us at 022-48914525. After 48 hours St. Botanica claims no liability.

How can I find out more information about my order?

You can email us at
Visit our website to cancel your order from the My Orders section.
Call us at 022-48914525